[OACRAO] Assessment

Connie Klingshirn cklingshirn at northweststate.edu
Thu Nov 7 09:03:06 EST 2024


Hello Alissa,

A few of the assessment projects we have done are:


   - One thing we are trying to do is to digitize our forms.  For example,
   we have added a graduation petition as a Google Form.  To us, the project
   is successful when more learners are utilized the digital form.
   - The registrar's office handles the certification of veterans
   educational benefits.  One assessment project used a Compliance Survey
   Findings/Discrepancies and develop an action plan to prevent the same
   Findings in the future, and then assess.
   - Another project was a collaboration with another department.  Our SIS
   is Banner, and we decided to roll courses (based on a specific part of
   term) for a department that their courses were not rolled to the next
   term.  We tried it and it appeared to make a difference for them.

We have done student surveys in the past.  Nowadays, assessment is focused
on streamlining processes, collaboration, and compliance.

I hope this helps you a bit.

Sincerely,
Connie

On Wed, Nov 6, 2024 at 5:00 PM Zimmerman, Alissa via OACRAO <
oacrao at lists.osu.edu> wrote:

> I’m sending this out again because didn’t receive any responses. I’m
> really curious what or if you are tracking any processing your department
> does. We’ve been charged with looking at the CAS Standards and beginning to
>
> I’m sending this out again because didn’t receive any responses.  I’m
> really curious what or if you are tracking any processing your department
> does.
>
>
>
> We’ve been charged with looking at the CAS Standards and beginning to
> assess our Student Service areas.  I’m struggling with what to track in our
> office because it actually slows down processing to track how long it takes
> to process.
>
>
>
> Here was my original inquiry:
>
>
>
> My registrar friends the topic for today’s question is Assessment.
>
>
>
> 1.       For the Records and Registration office what do you track to
> assess the performance of your office?
>
>
>
> 2.       Do you do any surveys?  If so, to what group and how often?
>
>
>
> Thank you for your feedback.
>
>
>
> Alissa
>
>
>
> *Alissa Zimmerman*   |   Registrar
>
> Records Dept.
>
> *o:* 419-995-8034
>
> *e:* zimmerman.a at rhodesstate.edu
>
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