Fwd: [DISTCONS] Data center network core maintenance will affect supported systems Sunday Midnight-4:00 AM
Bryan Dunlap
dunlap.3 at osu.edu
Mon May 6 15:44:20 EDT 2019
Please note that OCIO will do work resulting in intermittent downtime
for central OSU systems this Sunday from midnight to 4:00 AM. See below
for details, and for contact information if you have questions.
This is NOT being done by the Physics Computing Facility staff or ASCTech.
-------- Forwarded Message --------
Subject: [DISTCONS] Data center network core maintenance will affect
supported systems
Date: Mon, 6 May 2019 19:02:18 +0000
*/Sent on behalf of the IT Service Desk/*
*//*
Dear colleagues,
We wanted to inform you that we are installing a critical update to the
data center network core this weekend, and we expect many of our major
services to be impacted.
We plan to communicate this to the university this week in the following
OnCampus announcement:
Users may have difficulty connecting to some of the university’s major
IT systems from *midnight to 4 a.m. on Sunday, May 11*. OCIO is updating
the data center network core that support many of our widely-used
services, such as PeopleSoft, Carmen, Canvas and my.osu.edu. These
services will be _intermittently_ unavailable. Based on recent
experience completing this update on other systems, we expect minimal
downtime. If you would have problems accessing a system during the
4-hour maintenance period, you can visit our system status page
<https://osuitsm.service-now.com/selfservice/system_status.do> to see if
it is impacted by this work.
FOR MORE INFORMATION: Contact the IT Service Desk: 614-688-4357 (HELP)
Please communicate this to users in your business area. You may direct
questions about this planned maintenance to the IT Service Desk by phone
at 614-688-4357 (HELP), online at ocio.osu.edu/selfservice
<https://osuitsm.service-now.com/selfservice/#/>or via email at
itservicedesk at osu.edu <mailto:itservicedesk at osu.edu>.
Regards,
*IT Service Desk *
Office of the Chief Information Officer
Phone: (614) 688-4357 (HELP)
TDD: (614) 688-8743
Online: go.osu.edu/it
<https://osuitsm.service-now.com/selfservice/get_help.do>
--
Bryan Dunlap
/Computer Manager / Unix Systems Administrator/
*The Ohio State University * College of the Arts & Sciences Department
of Physics
1199 Physics Research Building, 191 W. Woodruff Ave., Columbus, OH 43210
Phone: /614/292-4269/ Email: dunlap.3 at osu.edu <mailto:dunlap.3 at osu.edu>
https://physics.osu.edu https://asctech.osu.edu
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