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<p>Please note that OCIO will do work resulting in intermittent
downtime for central OSU systems this Sunday from midnight to 4:00
AM. See below for details, and for contact information if you have
questions.</p>
<p>This is NOT being done by the Physics Computing Facility staff or
ASCTech.</p>
<p><br>
</p>
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<td>[DISTCONS] Data center network core maintenance will
affect supported systems</td>
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<th align="RIGHT" valign="BASELINE" nowrap="nowrap">Date: </th>
<td>Mon, 6 May 2019 19:02:18 +0000</td>
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<p class="MsoNormal"><b><i><span style="color:#C00000">Sent on
behalf of the IT Service Desk<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="color:#1F497D"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal">Dear colleagues,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">We wanted to
inform you that we are installing a critical update to the
data center network core this weekend,
</span>and we expect many of our major services to be
impacted. <o:p></o:p></p>
<p class="MsoNormal">We plan to communicate this to the
university this week in the following OnCampus announcement:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Users may have
difficulty connecting to some of the university’s major IT
systems from <b>midnight to 4 a.m. on Sunday, May 11</b>.
OCIO is
<span style="color:black">updating the data center network
core </span>that support many of our widely-used services,
such as PeopleSoft, Carmen, Canvas and my.osu.edu. These
services will be
<u>intermittently</u> unavailable. Based on recent experience
completing this update on other systems, we expect minimal
downtime. If you would have problems accessing a system during
the 4-hour maintenance period, you can visit
<a
href="https://osuitsm.service-now.com/selfservice/system_status.do"
moz-do-not-send="true">our system status page</a> to see if
it is impacted by this work.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in">FOR MORE
INFORMATION: Contact the IT Service Desk: 614-688-4357 (HELP)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Please
communicate this to users in your business area. You may
direct questions about this planned maintenance to the IT
Service Desk by phone at 614-688-4357 (HELP), online at
</span><a
href="https://osuitsm.service-now.com/selfservice/#/"
moz-do-not-send="true">ocio.osu.edu/selfservice</a><span
style="color:black"> or via email at
</span><a href="mailto:itservicedesk@osu.edu"
moz-do-not-send="true">itservicedesk@osu.edu</a><span
style="color:black">.</span><o:p></o:p></p>
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style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span
style="color:black">Regards,</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#C00000">IT Service
Desk <o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:black">Office of the
Chief Information Officer</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Phone: (614)
688-4357 (HELP)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">TDD: (614)
688-8743</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Online</span><span
style="color:#1F497D">:
</span><a
href="https://osuitsm.service-now.com/selfservice/get_help.do"
moz-do-not-send="true">go.osu.edu/it</a><span
style="color:#1F497D">
</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div class="moz-signature">-- <br>
<div class="email_signature" style="background:#ffffff;">
<p style="font-family:Arial, sans-serif; color:#333333;
font-size:12px; line-height:18px; background:#ffffff;"> <span
style="font-family:Arial, sans-serif; font-size:12px;
line-height:18px; background:#ffffff; color:#bb0000;
font-weight:bold;">Bryan Dunlap</span><br>
<em>Computer Manager / Unix Systems Administrator</em><br>
<strong>The Ohio State University </strong> <span
style="font-family:Arial, sans-serif; font-size:12px;
line-height:18px; background:#ffffff; color:#bb0000;">College
of the Arts & Sciences</span> Department of Physics<br>
1199 Physics Research Building, 191 W. Woodruff Ave.,
Columbus, OH 43210 <br>
Phone: <em>614/292-4269</em> Email: <a
href="mailto:dunlap.3@osu.edu" style="font-family:Arial,
sans-serif; font-size:12px; line-height:18px;
background:#ffffff; margin-right:10px;">dunlap.3@osu.edu</a><br>
<a href="https://physics.osu.edu" style="font-family:Arial,
sans-serif; font-size:12px; line-height:18px;
background:#ffffff;">https://physics.osu.edu</a> <a
href="https://asctech.osu.edu" style="font-family:Arial,
sans-serif; font-size:12px; line-height:18px;
background:#ffffff;">https://asctech.osu.edu</a> </p>
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