May ASCTech updates

[Dunlap, Bryan]

May 2023 | ASCTech Updates

Current/Upcoming News:

·        Apple introduces new type of update: About Rapid Security Responses for iOS, iPadOS, and macOS<https://support.apple.com/en-us/HT201224>

·        Urgent Update for Macs, iPhones, and iPads<https://it.osu.edu/news/2023/04/18/urgent-update-macs-iphones-and-ipads>

o   If you have lab/University owned iPads, please share this link to ensure your iPads are updated as soon as possible. As of right now, updates are user initiated. It is highly recommended to update to the latest version!

o   For assistance, please email asctech at osu.edu<mailto:asctech at osu.edu> or action at physics.osu.edu<mailto:action at physics.osu.edu>.

·        Getting a nudge prompt for Mac upgrades on MacOS 11 (Big Sur) onward? Use this KB<https://osu.teamdynamix.com/TDClient/1929/ASC/KB/ArticleDet?ID=137413#:~:text=Macintosh%20%2D%C2%A0macOS%C2%A011%20(Big%20Sur)%2C12%20(Monterey)%2C%20and%2013%20(Ventura)%3A> as a refresher on how to initiate MacOS upgrades.

·        Important statement from Rich Nagle, Associate Vice President and Chief Information Security Officer: Security and Privacy Statement on Artificial Intelligence<https://it.osu.edu/news/2023/04/28/security-and-privacy-statement-artificial-intelligence?utm_source=sfmc&utm_medium=email&utm_campaign=umar_faculty-staff-newsletter_fy23_oncampus-today-20230502&sfmc_id=41518170>

·        Need a charge on the road? Think again! Watch out for: “Juice Jacking”<https://www.cnbc.com/2023/04/10/fbi-says-you-shouldnt-use-public-phone-charging-stations.html>

·        An end of an era: Microsoft: Windows 10 (22H2) Last Feature Upgrade<https://www.windowscentral.com/software-apps/windows-10/windows-10-is-finished-microsoft-confirms-version-22h2-is-the-last>

·        Vita Faculty Information System to Retire August 1<https://it.osu.edu/news/2023/04/25/vita-faculty-information-system-retire-august-1>

·        Photogrammetry Helps to Create Immersive Learning Experiences<https://it.osu.edu/news/2023/04/05/photogrammetry-helps-create-immersive-learning-experiences>

·        Upcoming Enhancements and Changes for Microsoft 365<https://it.osu.edu/news/2023/03/01/upcoming-enhancements-and-changes-microsoft-365>





Reminders:

·             Every 3rd Tuesday of each month we release software patches to ASC machines. Please ensure your device is on and IF prompted – restart as soon as possible!  

o   Notes: 

§  Critical security patches may be released outside of this patch schedule due to urgency/time sensitivity.

§  You may experience a couple restarts as some updates may require multiple restarts.

·             Crowdstrike on-demand scanning: LINK<https://osuitsm.service-now.com/nav_to.do?uri=%2Fkb_view_customer.do%3Fsysparm_article%3DKB08719>

o   The CrowdStrike Falcon On-Demand Scan (ODS) is an endpoint security feature designed to identify suspicious / malicious files using automatic and manual scans of local file systems (including USB storage devices). Currently this feature is only available for Windows devices. Scans will automatically occur when a USB storage device is connected and scans can also be started on a device by the user, through the right-click menu.

o   Always On VPN (AOVPN) for University Windows devices. You may not have to worry about Cisco AnyConnect:

§  Read more about it HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/KB/ArticleDet?ID=14542#:~:text=Always%20On%20VPN%C2%A0%2D%20Windows>!

·             Virtual Desktop availability for staff/faculty/students<https://it.osu.edu/offerings/virtual-desktop?utm_campaign=asc_faculty-staff-newsletter_fy22_admin->

·             Allows Ohio State students and instructors to virtually access a select set of software applications from any device with internet access.

·             Use our email: asctech at osu.edu<mailto:asctech at osu.edu> or action at physics.osu.edu<mailto:action at physics.osu.edu> (TeamDynamix) to submit a ticket regarding IT issues.

o   Visit our one-stop shop for self-help resources and contact options HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/Home/> 

o   Using the tracking system helps us coordinate our responses, especially when our staff may be out of office (vacation, tickets, working on labs, etc.)



Tips:

·        Teams vs OneDrive | Did you know that you can share files from Teams? And that Teams is preferred for sharing to a group of people?

o   Share from OneDrive or in a Teams chat for 1:1 file sharing, but for larger groups, use Teams.

o   Contact ASCTech if you would like more information or refer to our article by clicking HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/KB/ArticleDet?ID=112670>.

·        ASCTech is happy to provide free professional portraits.

o   Schedule a session HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/Requests/ServiceDet?ID=22923>!

·        Need to make a picture into a PDF? Why not take a pic! Download Microsoft Lens app on your iPhone or Android device.

o   Check it out<https://support.microsoft.com/en-us/office/office-lens-for-windows-577ec09d-8da2-4029-8bb7-12f8114f472a>

o   Also, Check out Adobe’s version!

§  LINK<https://www.adobe.com/acrobat/mobile/scanner-app.html>




Bryan Dunlap
Computer Manager / Unix Systems Administrator
The Ohio State University College of the Arts & Sciences Department of Physics
1199 Physics Research Building, 191 W. Woodruff Ave., Columbus, OH 43210
Phone: 614/292-4269 Email: dunlap.3 at osu.edu<mailto:dunlap.3 at osu.edu>
Pronouns: he, him
https://physics.osu.edu   https://asctech.osu.edu

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