April 2023 ASCTech updates

Wed Apr 5 09:41:53 EDT 2023

April 2023 | ASCTech Updates
Summer Plans:

  *   Please contact us at action at physics.osu.edu<mailto:action at physics.osu.edu> or asctech at osu.edu<mailto:asctech at osu.edu> to let us know about any summer term projects, conferences, etc. that we can help you with.

Current/Upcoming News:

  *   Be on the lookout for Adware popping up on your devices! What is adware?<https://www.crowdstrike.com/cybersecurity-101/adware/>
  *   Upcoming Enhancements and Changes for Microsoft 365<https://it.osu.edu/news/2023/03/01/upcoming-enhancements-and-changes-microsoft-365>
  *   Protect Your Digital Life this World Backup Day<https://it.osu.edu/news/2023/03/31/protect-your-digital-life-world-backup-day> (March 31)
  *   New Service Helps University Secure Tech and Data<https://cybersecurity.osu.edu/news/2023/03/14/new-service-helps-university-secure-tech-and-data>
  *   Accessibility options in the classroom: QR code and shortened links<https://go.osu.edu/>
  *   New Features Help You do More in Microsoft 365<https://it.osu.edu/news/2023/01/23/new-features-help-you-do-more-microsoft-365>
  *   New Year, New Cybersecurity for You Activities<https://cybersecurity.osu.edu/news/2023/01/24/new-year-new-cybersecurity-you-activities>
  *   Getting a nudge prompt for Mac upgrades on MacOS 11 (Big Sur) onward? Use this KB<https://osu.teamdynamix.com/TDClient/1929/ASC/KB/ArticleDet?ID=137413#:~:text=Macintosh%20%2D%C2%A0macOS%C2%A011%20(Big%20Sur)%2C12%20(Monterey)%2C%20and%2013%20(Ventura)%3A> as a refresher on how to initiate MacOS upgrades.
  *   Researcher Engagement
     *   The ASCTech Research Solutions group is eager to engage with researchers in the college - in fact, we have a Researcher Engagement program to do just that. We'd like to sit down with faculty or their research group to talk about how to make the best use of IT in their research. This is a good opportunity to identify IT-related obstacles that researchers encounter, communicate existing resources and solutions, and develop a relationship to encourage early engagement on future issues. The program is for both established and new researchers, and we're happy to talk with prospective faculty. If you or your department are interested in engaging, please contact us at action at physics.osu.edu<mailto:action at physics.osu.edu> or asctech at osu.edu<mailto:asctech at osu.edu>.

Reminders:

  *   Every 3rd Tuesday of each month we release software patches to ASC machines. Please ensure your device is on and IF prompted - restart as soon as possible!
     *   Notes:
        *   Critical security patches may be released outside of this patch schedule due urgency/time sensitivity.
        *   You may experience a couple restarts as some updates may require multiple restarts.
  *   Crowdstrike on-demand scanning: LINK<https://osuitsm.service-now.com/nav_to.do?uri=%2Fkb_view_customer.do%3Fsysparm_article%3DKB08719>
     *   The CrowdStrike Falcon On-Demand Scan (ODS) is an endpoint security feature designed to identify suspicious / malicious files using automatic and manual scans of local file systems (including USB storage devices). Currently this feature is only available for Windows devices. Scans will automatically occur when a USB storage device is connected and scans can also be started on a device by the user, through the right-click menu.
     *   Always On VPN (AOVPN) for University Windows devices. You may not have to worry about Cisco AnyConnect:
        *   Read more about it HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/KB/ArticleDet?ID=14542#:~:text=Always%20On%20VPN%C2%A0%2D%20Windows>!
  *   Virtual Desktop availability for staff/faculty/students<https://it.osu.edu/offerings/virtual-desktop?utm_campaign=asc_faculty-staff-newsletter_fy22_admin->
  *   Allows Ohio State students and instructors to virtually access a select set of software applications from any device with internet access.
  *   Use our email: action at physics.osu.edu<mailto:action at physics.osu.edu> or asctech at osu.edu<mailto:asctech at osu.edu> (TeamDynamix) to submit a ticket regarding IT issues.
     *   Visit our one-stop shop for self-help resources and contact options HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/Home/>
     *   Using the tracking system helps us coordinate our responses, especially when our staff may be out of office (vacation, tickets, working on labs, etc.)

Tips:

  *   Teams vs OneDrive | Did you know that you can share files from Teams? And that Teams is preferred for sharing to a group of people?

     *   Share from OneDrive or in a Teams chat for 1:1 file sharing, but for larger groups, use Teams.
     *   Contact ASCTech if you would like more information or refer to our article by clicking HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/KB/ArticleDet?ID=112670>.
  *   ASCTech is happy to provide free professional portraits.
     *   Schedule a session HERE<https://osuasc.teamdynamix.com/TDClient/1929/Portal/Requests/ServiceDet?ID=22923>!
  *   Need to make a picture into a PDF? Why not take a pic! Download Microsoft Lens app on your iPhone or Android device.
     *   Check it out<https://support.microsoft.com/en-us/office/office-lens-for-windows-577ec09d-8da2-4029-8bb7-12f8114f472a>
     *   Also, Check out Adobe's version!
        *   LINK<https://www.adobe.com/acrobat/mobile/scanner-app.html>

Bryan Dunlap
Computer Manager / Unix Systems Administrator
The Ohio State University College of the Arts & Sciences Department of Physics
1199 Physics Research Building, 191 W. Woodruff Ave., Columbus, OH 43210
Phone: 614/292-4269 Email: dunlap.3 at osu.edu<mailto:dunlap.3 at osu.edu>
Pronouns: he, him
https://physics.osu.edu   https://asctech.osu.edu

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