Mastering/eText problems

[Zellmer, Robert]

I'm still getting questions about problems getting into Mastering in order to get the eText and
sign up for MasteringChemistry.

I do not have an access code or a course ID I can give out.  You have to contact the Pearson reps.
The information you need to do this in the Carmen homepage for our class in the blue-green
box under where my picture is.  Find "Getting Started".  Below you'll see,

To troubleshoot "MyLab and Mastering" problems, click here<https://osu.instructure.com/courses/86506/files/22610667/download?wrap=1>[Preview the document]<https://osu.instructure.com/courses/86506/files/22610667/download?wrap=1> .  You can click the link at the
end of the previous sentence and it will bring up the instructions.

I wish I could help with this but I just don't have the information or ability to help.

Dr. Zellmer
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