mastering chemistry, answering e-mails, etc.

[Zellmer, Robert]

I've been getting a lot of e-mails about MC.  I've been working on it

and having a ton of problems with it (setting it up).   I've been on two

internet chats today and neither person could answer the question or

fix the problem or should I problems (several of them).  Then when they

try to log in to see what I'm doing (which I guess they're supposed to

be able to do) it messes up the session and I can no longer access it.

If I then log in again I mess up their session.  I've just spent the last

hour on the phone with someone from MC actually walking them

through what I'm seeing because they are using a different platform

than they told us to use.  Now I'm not sure who the tech support is,

me or them.  I'm now on hold waiting for a manager or at least someone

who knows how to use this platform for MC.  I'm simply trying to get

all the end-of chapter homework problems set up in numerical order

as they are in the book and they don't seem to have a simple way to

do this (quite amazing).



In between chats 2 and 3 I restarted my computer to see if perhaps that

might clear up some of the bad session problems.  Nope.  It introduced

another one.  My computer wouldn't turn on so I spent about 2 hours

scavenging a power supply from another computer and trying to replace

the one in my computer with that one.  It didn't work.  I'm logged in right now

on a new computer that I haven't fully set up yet with my programs and

e-mail.  I'm using the departments Outlook Web App, which is not my default

mail program so I can't get to some things I need.



I've just been told the supervisor will call back sometime today.  I asked what

does that mean since I need to go buy a power supply.  I was asked what

time is it where I'm at.  Of course I asked what time it was where they were

and was told it's 6:20 AM (it's the Philippines).  I'm waiting for a call back

from the supervisor (is that like "the check is in the mail).



Hopefully I'll be in lecture tomorrow (I'm just kidding, of course I'll be there).



In any case, I will try to get ch 11 tutorials and EOC problems up sometime here

this evening and let you know.



However, you really shouldn't need MC to do homework.  I would actually tell you

to wait to start the homework until we've had the material in lecture.  You should

skim the material (about half the chapter) before tomorrow's lecture.  Then after lecture

go home and start reading for contact and analyzing what you're reading. Work one

section at a time.  For instance, start on section 11.1. Analyze what you're reading as

you go along to make sure you understand it (ask yourself if you feel like you

understand what you've read).  Do the example and practice exercises in the section.

Do them yourself.  Try not to look at the example until you've at least tried it once.

When done with the section do NOT read the next section.  Go to the end of the chapter

and work the problems associated with section 11.1.  The "Visualizing Concepts" part

tells you at the end of each question which section the question is associated with.

In this case for section 11.1 that would be the EOC exercise 11.1.  Then go to the problems

for section 11.1.  That's exercises 11.9-11.14.  Do at least the problems I've assigned (see

the "Homework" link on my class web page, not Carmen).  Remember, I have the publisher's

solutions manual on Carmen (see "Content" tab).  It has the solutions to every one of

the EOC exercises (all worked out in detail).  The purpose of having the solutions is so

if you get stuck you can take a peak to help get you started.  If you feel you need to do

another problem, even one I haven't assigned, you can and look to see if you've done it

correctly.



In the meantime I'll try to answer some more of the e-mails I was also working on.



Dr. Zellmer
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