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Dear all,</div>
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In case you missed it, there was a very important message sent yesterday from the CIO. It has implications for how you will access your OSU email and calendar. Please read the message below. You may want to consider downloading the Outlook Mobile app
and try it out. I made it work on both my phone and iPad yesterday. Also, be aware that these limitations extend to desktops and laptop computers as well. You will need to use either the Outlook application (Mac and Windows) or go through the web browser
interface in order to access your email and calendar. </div>
<br class="Apple-interchange-newline">
</div>
Please keep in mind this is a mandate coming from the Office of the CIO. It is not a requirement imposed by ASC Tech. If assistance is required for the transition, ASC Tech personnel are available to help. </div>
<div class=""><br class="">
</div>
<div class=""> -Brian</div>
<div class=""><br class="Apple-interchange-newline" style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 18px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;">
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<blockquote type="cite" class="">
<div class="">Begin forwarded message:</div>
<br class="Apple-interchange-newline">
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">From:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">The University Email Service Team <<a href="mailto:itservicedesk@osu.edu" class="">itservicedesk@osu.edu</a>><br class="">
</span></div>
<div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class="">
<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Subject:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><b class="">Make the move to Outlook Mobile for iOS and Android before December!</b><br class="">
</span></div>
<div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class="">
<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Date:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">September 9, 2019 at 1:32:39 PM EDT<br class="">
</span></div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">To:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><<a href="mailto:winer.12@osu.edu" class="">winer.12@osu.edu</a>><br class="">
</span></div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Reply-To:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">The University Email Service Team <<a href="mailto:itservicedesk@osu.edu" class="">itservicedesk@osu.edu</a>><br class="">
</span></div>
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<span style="color: rgb(211, 211, 211); font-family: arial, helvetica, sans-serif; font-size: 16px; font-weight: normal;" class="">Office of the</span><span class="Apple-converted-space"> </span><br class="">
Chief Information<span class="Apple-converted-space"> </span><br class="">
Officer</h1>
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<span style="display: block; width: 140px;" class=""><a href="https://osu.us1.list-manage.com/track/click?u=22b8ab0c79e71d05f85e22573&id=e4c4175af7&e=737c6e0887" style="color: rgb(187, 0, 0); font-family: Arial, Helvetica, sans-serif; text-decoration: underline;" class=""><img src="https://gallery.mailchimp.com/22b8ab0c79e71d05f85e22573/images/eb9b483a-8d9b-47d2-8a32-3b0725b2e8e0.png" alt="The Ohio State University" width="140" height="98" style="display: block; outline: none; text-decoration: none; width: 140px;" class=""></a></span></td>
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<strong class="">Valued Mobile App User,</strong></p>
<p style="color: rgb(51, 51, 51); display: block; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px; padding: 0px; text-align: left;" class="">
To improve security, Ohio State will enable Microsoft’s “Modern Authentication” protocol in December. Modern authentication is a method of identity management that offers more secure user authentication and authorization. When we enable modern authentication,
users cannot access university email via IMAP, POP, SMTP and ActiveSync protocols.<br class="">
<br class="">
This means if you are currently using your device's built-in mail and calendar applications, you will no longer be able to use them to access university email and data once modern authentication is enabled in December. The university is starting to transition
all users of mobile email clients to Outlook Mobile for iOS and Android.<br class="">
<br class="">
There’s plenty of time to make this transition; as we are asking all mobile app users to transition to Outlook Mobile by December 1, 2019. In preparation for the move to modern authentication, we will disable<span class="Apple-converted-space"> </span><u class="">new</u> enrollments
from other mobile apps that access Ohio State accounts on Friday, September 13.</p>
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Why Outlook Mobile?</h2>
<p style="color: rgb(51, 51, 51); display: block; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px; padding: 0px; text-align: left;" class="">
We adopted Outlook Mobile as our mobile email solution because it integrates with our existing email system and other Microsoft Office 365 applications. It allows you to easily search and find files, contacts and emails. Functionality is very similar to Outlook
you currently use, so there’s less of a learning curve when you begin using Outlook Mobile. It also provides security to protect the university’s institutional data. </p>
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What you need to run Outlook Mobile</h2>
<p style="color: rgb(51, 51, 51); display: block; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px; padding: 0px; text-align: left;" class="">
To run Outlook Mobile on your mobile device there are a couple prerequisites.</p>
<ul style="margin: 0px; padding: 5px 0px 0px 15px; list-style: square !important;" class="">
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Your device MUST have a device passcode set. You will not be able to use the application until the passcode is set. It also accepts biometric security such as facial recognition or fingerprints. You will need to use this security each time you log into the
app.</li><li style="color: rgb(51, 51, 51); font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px 20px; text-align: left;" class="">
On Android, you must install the Intune Company Portal app in addition to Outlook Mobile. This app provides the foundation needed to implement security for Office 365 mobile apps on Android devices.<br class="">
</li></ul>
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Get Help Using Outlook Mobile</h2>
<p style="color: rgb(51, 51, 51); display: block; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px; padding: 0px; text-align: left;" class="">
You can find detailed instructions on how to <a href="https://osu.us1.list-manage.com/track/click?u=22b8ab0c79e71d05f85e22573&id=3fddd8cc8a&e=737c6e0887" target="_blank" style="color: rgb(187, 0, 0); font-family: Arial, Helvetica, sans-serif; text-decoration: underline;" class="">install
Outlook Mobile</a><span class="Apple-converted-space"> </span>in our Knowledge Base.</p>
<p style="color: rgb(51, 51, 51); display: block; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px; padding: 0px; text-align: left;" class="">
For technical support, please contact the IT Service Desk by phone 614-688-4357 (HELP), by email at<span class="Apple-converted-space"> </span><a href="mailto:itservicedesk@osu.edu?subject=Transitioning%20from%20Boxer%20to%20Outlook%20Mobile" target="_blank" style="color: rgb(187, 0, 0); font-family: Arial, Helvetica, sans-serif; text-decoration: underline;" class="">itservicedesk@osu.edu</a><span class="Apple-converted-space"> </span>or
by logging in online at<span class="Apple-converted-space"> </span><a href="https://osu.us1.list-manage.com/track/click?u=22b8ab0c79e71d05f85e22573&id=56d8f8d612&e=737c6e0887" target="_blank" style="color: rgb(187, 0, 0); font-family: Arial, Helvetica, sans-serif; text-decoration: underline;" class="">go.osu.edu/it</a>.</p>
<p style="color: rgb(51, 51, 51); display: block; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 18.200000762939453px; margin: 0px 0px 15px; padding: 0px; text-align: left;" class="">
<span style="color: rgb(187, 0, 0);" class=""><strong class="">The University Email Service Team</strong></span><br class="">
<strong class="">The Ohio State University</strong><br class="">
Office of the Chief Information Officer | Infrastructure Services <br class="">
Mount Hall, 1050 Carmack Road, Columbus, OH 43210<br class="">
<a href="mailto:itservicedesk@osu.edu?subject=Transitioning%20from%20Boxer%20to%20Outlook%20Mobile" target="_blank" style="color: rgb(187, 0, 0); font-family: Arial, Helvetica, sans-serif; text-decoration: underline;" class="">itservicedesk@osu.edu</a><span class="Apple-converted-space"> </span>|
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it<a href="https://osu.us1.list-manage.com/track/click?u=22b8ab0c79e71d05f85e22573&id=eb8b2fc43e&e=737c6e0887" target="_blank" style="color: rgb(187, 0, 0); font-family: Arial, Helvetica, sans-serif; text-decoration: underline;" class="">.osu.edu</a><br class="">
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