<div dir="ltr"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">We are trying to get Open OnDemand (OOD) set up and ran into what</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">appears to be a problem with the VNC configuration that OOD uses.</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">We have a test cluster set up.  If we start TurboVNC manually using</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">the following command</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">    vncserver :99 -depth 24 -geometry 1400x1024 -name TestAccount \</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">        -NeverShared -localhost</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">The VNC server seems to start fine, we can connect to it using RealVNC</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Viewer via an ssh tunnel to both our login and to a compute node, and</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">we can run both MATLAB R2017b and Firefox without issue.</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">If we start a remote interactive desktop job using OOD and connect to</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">it using the OOD NoVNC viewer, we get a desktop fine, 'vanilla' X</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">applications seem to run OK, but both MATLAB and Firefox segfault at</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">startup.  In the case of MATLAB, it also segfaults even when starting</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">with no graphical component, i.e.,</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">$ matlab -nojvm -nodisplay</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">The last few lines of the trace are</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">[ 23] 0x00002b41730f3c06</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">bin/glnxa64/libmwmcr.so+</span><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">004864<wbr>06</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">[ 24] 0x00002b415fa7fe25</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">/lib64/libpthread.so.0+</span><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">0003229<wbr>3</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">[ 25] 0x00002b415fd8c34d</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">/lib64/libc.so.6+01016653 clone+00000109</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">[ 26] 0x0000000000000000</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><unknown-module>+00000000</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Has anyone else had this problem and know what causes it?</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Because we can start TurboVNC manually and run it, that seems to point</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">to something in the environment being created by the OOD session</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">manager being the cause.  I might have thought it was solely in the</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">X/Xvnc setup until we saw that it also segfaults when the jvm and</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">display are supressed.</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Most of what I found about seg faults with MATLAB have to do with a</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">mismatched libstdc++.so.6 version, but since MATLAB runs fine outside</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">of OOD, I think that is not the problem.</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Suggestions for how we might be able to trace the cause?</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Please let us know if there is additional debugging information we can provide.</span><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><br style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"><span style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">Thanks,    -- Gabe Stenger</span><div class="gmail-yj6qo" style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"></div><div class="gmail-m_-849671046640855006gmail-yj6qo gmail-adL" style="font-size:12.8px;text-decoration-style:initial;text-decoration-color:initial"></div><br class="gmail-Apple-interchange-newline"><br></div>