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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><div><div><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>TG is happy to announce the release of <b><i><a href="http://www.tgslc.org/pdf/From-Passive-to-Proactive.pdf">Understanding and Improving the Borrower Experience with Online Student Loan Exit Counseling</a></i></b>, the first in a series of reports that examine the efficacy of student loan counseling and offer recommendations for improving the process to promote better informed borrowers. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>In 2014, TG conducted four discrete but related studies as part of a multi-phase research project on student loan counseling in the United States. These studies include:<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1;text-autospace:none'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt'>An interview and observation-based study on the borrower experience with online student loan exit counseling;<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1;text-autospace:none'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt'>An interview and observation-based study on the borrower experience with online student loan entrance counseling; <o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1;text-autospace:none'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt'>A literature review on loan counseling and financial education, combined with a history of legislation, regulations, and major government actions pertinent to federal student loan counseling; and<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1;text-autospace:none'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt'>A study of the promising practices in financial literacy training and student loan counseling currently employed at schools whose student loan borrowers outperform expectations.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>Each study is presented in its own report describing the study’s findings and the recommendations they inform. An additional fifth paper will synthesize the findings and implications of the four studies and offer broader conclusions on the policy and practice of student loan counseling. Look for these reports in spring and summer, 2015. If you do not want to be contacted about the upcoming reports, please respond to this email and note in the subject field “unsubscribe”.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>To read other TG research reports, please visit TG’s <a href="http://www.tgslc.org/research/index.cfm">website</a>.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>For questions, please contact me at the address below. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>Jeff Webster<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>Assistant VP/Research and Analytical Services<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>TG<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>Round Rock, TX <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Calibri","sans-serif"'>512-219-4504<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p></div></div></div></body></html>