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Thank you, I will give that a shot! Barco did give me instructions on how to get their burn-in mode to run. The screen goes gray, and they recommended running it at least overnight but ideally for a few days. Will definitely try both of these. </div>
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Thank you, I will give that a shot! Barco did give me instructions on how to get their burn-in mode to run. The screen goes gray, and they recommended running it at least overnight but ideally for a few days. Will definitely try both of these.</div>
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<br>
Please try the below steps.</div>
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To unlock the front controls see KB <a href="https://urldefense.com/v3/__https:/www.barco.com/en/support/knowledge-base/2050-how-to-unlock-the-osd-menu-in-qaweb-enterprise__;!!Kv7QgGdTlhIaqSqT!IbcVmHJ1a96RxwAQVbE14NtUexdZFJ28QqSyTXI601Lyqe5A1hUzG4l4K-POAUBNkyShcUA7coWLEY76GwVU62w$" id="OWAbab1e5ba-6d34-1e37-9d5b-242dc2779b9a" class="OWAAutoLink" title="https://urldefense.com/v3/__https:/www.barco.com/en/support/knowledge-base/2050-how-to-unlock-the-osd-menu-in-qaweb-enterprise__;!!Kv7QgGdTlhIaqSqT!IbcVmHJ1a96RxwAQVbE14NtUexdZFJ28QqSyTXI601Lyqe5A1hUzG4l4K-POAUBNkyShcUA7coWLEY76GwVU62w$" data-auth="NotApplicable" data-linkindex="7" style="color: rgb(1, 91, 167); margin: 0px;">
<u>How to unlock the OSD Menu in QAWeb Enterprise - Barco</u></a></div>
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To enable burn-in</div>
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Remove video connections & USB if connected.</div>
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Go into the on-board menu.</div>
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Go to Configuration – Power Management – Disable DPMS</div>
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Then from the main menu select Enable Service Mode</div>
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Enter the code 1090</div>
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Select Service</div>
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Enable Burn-in mode</div>
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The unit should go gray after 5-10 min.</div>
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Best,</p>
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Mike<br>
________________________________________</p>
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<span style="font-family: Montserrat; font-size: 11.5pt; color: rgb(0, 60, 113);"><b>Mike Timmerman, MS, DABR</b></span><span style="font-family: Montserrat; font-size: 13pt; color: rgb(0, 60, 113);"><b><br>
</b></span><span style="font-family: Montserrat; font-size: 10pt;"><b>Diagnostic Medical Physicist</b></span><span style="font-family: Montserrat; font-size: 10pt; color: rgb(0, 60, 113);"><b><br>
</b></span><span style="font-family: Montserrat; font-size: 10pt;"><b>Sanford Health – Sioux Falls Region</b></span><span style="font-family: Montserrat; font-size: 10pt; color: rgb(0, 60, 113);"><b><br>
</b></span><span style="font-family: Montserrat; font-size: 10pt;">Mobile: (541) 213-1075</span></p>
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<span style="font-family: Helvetica, sans-serif; font-size: 10pt;"><img alt="Icon
Description automatically generated with medium confidence" width="129" height="40" style="width: 129px; height: 40px; margin-top: 0px; margin-bottom: 0px;" size="13296" data-outlook-trace="F:1|T:1" src="cid:1002e953-4e76-40af-bb40-644b42d9707b"></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> David S. Winter <dwinter@mhg.com><br>
<b>Sent:</b> Thursday, October 8, 2026 2:44 PM<br>
<b>To:</b> Timmerman,Michael <Michael.Timmerman@SanfordHealth.org>; DxMedPhys List <intl_dxmedphys_wd_osu_list@lists.osu.edu> <intl_dxmedphys_wd_osu_list@lists.osu.edu><br>
<b>Subject:</b> [EXTERNAL] RE: [Intl_DxMedPhys] Barco Display Artifact - Hologic SecureView Workstation</font>
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<p class="x_MsoNormal"><span style="font-size:12.0pt">Do they turn their monitors off at night? My understanding is that LCDs do not really get permanent burn-in like other screen types do where the material is degraded. It is more of an issue with crystals
getting stuck. Something that might help is to ask them to power the monitors off over the evening before you get there. Then in the morning power the display back on and display a fullscreen pure white for around 30 minutes. (i.e. use something like
<a href="https://urldefense.com/v3/__http://secure-web.cisco.com/1DL6SkRY7YLFX_hZuu1C6gF2M1Uf-1HEbJIKkEmiAdf9Mdy-nSDJnOBC-u4pJAnW3ow6ElZ144rC3Dje6v2uWepkEYgCX-R_N91HFVcK1DNCAdcpbe14blDUiqaFDP9J8qfHVCBhjdZSm05js1j3fy2N13SnHV15YLPj2O_P4wgTULMrAr9Wm_xEcgBrq9NMJSBKWkDm5sfgnffCrDrLefeV0MYOInbQjJ_z5YkJAicL9MLRoNEia9thjxP5onr8no9oQ4-dfyN8gz3aVvfRwJCMD0L7qhoK74tU2USXDnoy1S2D5VnozuXZKFWhF2s5uIy-moVP0HJfIaTkfMUM3YA/http*3A*2F*2Fwww.whitedisplay.com__;JSUl!!KGKeukY!zWo1JFjQvp1Z_Q_r6e3bocJJMqRWh-2bTN3HcfATe9V2Ljd3Rvi7-hL29lDVFm6XKo4nM7KBMkZas2qnRjTzaXxTomh0zzbkIKxuAJSvgLcFDIzpjvzjxSB6$">
www.whitedisplay.com</a>). Then turn the monitor off for 15 minutes. Then back on and see if the band is still there.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt"> </span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt">Probably not applicable in this case… but still interesting: A couple of weeks back we were trying to replace an older mammo monitor with a Barco MDMC-32133 display. My PACS admin reverted back to the old
monitor when I complained about full length vertical bands on the screen. When we reached out to barco they effectively said that could be “strain” due to pressure from packaging material that might partially correct with time. They said it “results from the
shifting or displacement of some of the LCD materials from their most relaxed state”. They recommended trying to fix it by gently wiping the display like you would to clean it in the affected area. We will eventually setup that monitor again and give that
a try.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt">Sincerely,</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt">Scott</span></p>
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<p class="x_MsoNormal"><span style="font-size:1.0pt"><a href="https://urldefense.com/v3/__https://secure-web.cisco.com/1YSAv1ryp6JVWcDBXaT83W9Lytl-VGLAltHp6pXMGqFkKnQ-vfqBBZOabRch8vCAwk7CCW24tvr1dn8bHpZ1Ijc5Ano_RZTg5K7VY_CQ5ShO2GA6PhRVMVq7TK1iSM3WrMeAtddNpqx2XumB3gfVzl3zT20OHc5sVCJsCMFsgxbggVyfIPYhjz5GOqv9Fao5K0NLSKTo5R-JChlsMcQWlsP3mob01iZqXctFDcrfFpZxL6Gkdb9WGuojHYegyXNMevVsUrNBZNVY524PQ0ZGvV5S2HYN2WkgSEpGPlNV9s0OJ8akDz0aX4MHv2EBjDwnsuTmnvnTrwLb79hCchRyHUA/https*3A*2F*2Fwearememorial.com*2F__;JSUlJQ!!KGKeukY!zWo1JFjQvp1Z_Q_r6e3bocJJMqRWh-2bTN3HcfATe9V2Ljd3Rvi7-hL29lDVFm6XKo4nM7KBMkZas2qnRjTzaXxTomh0zzbkIKxuAJSvgLcFDIzpju-h0Nz1$" target="_blank"><span style="font-size:10.0pt; color:windowtext; text-decoration:none"></span><span style="color:blue; text-decoration:none"><img border="0" width="62" height="60" id="x_Picture_x0020_1612152287" style="width:.6458in; height:.625in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01DD572F.8AB6AD10"></span></a></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:12.0pt; font-family:"Trebuchet MS",sans-serif; color:#00A19C">D. SCOTT WINTER</span></b><b><span style="font-size:12.0pt; font-family:"Trebuchet MS",sans-serif; color:#00A19C"></span></b></p>
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<p class="x_MsoNormal"><b><span style="font-family:"Trebuchet MS",sans-serif; color:#6F767E">CHIEF DIAGNOSTIC MEDICAL PHYSICIST</span></b><b><span style="font-family:"Trebuchet MS",sans-serif; color:#6F767E"></span></b></p>
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<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Intl_dxmedphys_wd_osu_list <intl_dxmedphys_wd_osu_list-bounces@lists.osu.edu>
<b>On Behalf Of </b>Timmerman, Michael via Intl_dxmedphys_wd_osu_list<br>
<b>Sent:</b> Thursday, October 8, 2026 1:29 PM<br>
<b>To:</b> DxMedPhys List <intl_dxmedphys_wd_osu_list@lists.osu.edu> <intl_dxmedphys_wd_osu_list@lists.osu.edu><br>
<b>Subject:</b> [Intl_DxMedPhys] Barco Display Artifact - Hologic SecureView Workstation</span></p>
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<p class="x_MsoNormal" style=""><span style="font-size:1.0pt; color:white">Has anyone seen this artifact on Barco displays? These are connected to Hologic SecureView workstations and we've had this come up on two displays this week. It looks like this is exactly
where the MammoNavigator bar is on the screen but our</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; color:black">Has anyone seen this artifact on Barco displays? These are connected to Hologic SecureView workstations and we've had this come up on two displays this week. It looks like this is exactly where
the MammoNavigator bar is on the screen but our rads say this window isn't on the screen for a long period of time, which makes burn in surprising.</span></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt; color:black">One of these is pretty subtle but the other one is definitely easily noticeable.</span></p>
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<p class="x_elementtoproof">Best,</p>
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<p class="x_elementtoproof">Mike<br>
________________________________________</p>
<p class="x_elementtoproof"><b><span style="font-size:11.5pt; font-family:Montserrat; color:#003C71">Mike Timmerman, MS, DABR</span></b><b><span style="font-size:13.0pt; font-family:Montserrat; color:#003C71"><br>
</span></b><b><span style="font-size:10.0pt; font-family:Montserrat">Diagnostic Medical Physicist<span style="color:#003C71"><br>
</span>Sanford Health – Sioux Falls Region<span style="color:#003C71"><br>
</span></span></b><span style="font-size:10.0pt; font-family:Montserrat">Mobile: (541) 213-1075</span></p>
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Description automatically generated with medium confidence" style="width:1.3437in; height:.4166in" data-outlook-trace="F:1|T:1" src="cid:image002.png@01DD572F.8AB6AD10"></span></p>
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