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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">IPA Source moved to SSL a while back, and ever since we’ve had trouble accessing their site via WAM. Often, one gets a 404 error (page not found). If you back out and go
 back in, though, the page IS found—but with a security warning you have to click through.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I’m also getting complaints from students that even when they do get in, they can’t download the PDFs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Our IT department is puzzled. IPA Source seems familiar with EZproxy, but not WAM. I was about to open a call with Innovative but thought I’d ask here first, since sometimes
 I get a quicker solution this way.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Any ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Peter Caleb </span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">| Director of Library Services</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Calibri","sans-serif";color:black"><img width="195" height="57" id="Picture_x0020_1" src="cid:image001.png@01D2BDCB.281BB180" alt="cid:B1D8AC02-B76D-42F6-92ED-61D140D7EAD6"></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">120 Claremont Avenue, New York, NY 10027 </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">917.493.4507 </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:pcaleb@msmnyc.edu"><span style="color:windowtext">pcaleb@msmnyc.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="http://library.msmnyc.edu/"><span style="color:windowtext">library.msmnyc.edu</span></a><span style="color:black"> |
<a href="http://www.msmnyc.edu/"><span style="color:black">www.msmnyc.edu</span></a> | </span><a href="https://www.facebook.com/PJSharpMSM"><span style="color:windowtext">facebook </span></a>| <a href="http://www.twitter.com/msmnyc"><span style="color:windowtext">twitter</span></a>
 | <u><span style="color:black"><a href="http://instagram.com/msm.nyc"><span style="color:black">instagram</span></a></span></u></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient,
 any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message
 and any attachments. Thank you.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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