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<p class="MsoNormal">I wanted to share with you that the BOC now has a virtual help desk that is available for questions. I’m excited! Sometimes I have questions that are too complicated to explain in an email and being able to speak to a help desk and share
my screen will be great! Please see below for more information.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
<p class="MsoNormal">Susan<o:p></o:p></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>From:</b> Cumpston, Elizabeth <<a href="mailto:cumpston.3@osu.edu">cumpston.3@osu.edu</a>>
<br>
<b>Sent:</b> Monday, April 29, 2024 11:23 AM<br>
<b>To:</b> _ENG COE-CCM <<a href="mailto:ENG-COE-CCM@osu.edu">ENG-COE-CCM@osu.edu</a>>; _ENG Financial Operations <<a href="mailto:ENG-FinancialOperations@osu.edu">ENG-FinancialOperations@osu.edu</a>>; _ENG PCard Managers <<a href="mailto:ENG-PCardManagers@osu.edu">ENG-PCardManagers@osu.edu</a>><br>
<b>Subject:</b> BOC Virtual Help Desk Now Available <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have you ever had questions about Travel, PCards, Reimbursements, Reqs / POs, Accounts Payable, Wires, and more? Have you ever not been sure who to contact? Have you ever needed help fast or to share a screen?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The BOC is implementing a <a href="https://osu.zoom.us/j/94998003979?pwd=dVk5QzYyanIyRW1ESTlTRFN5Rjh1Zz09">
Virtual Help Desk</a>! <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Starting today, the BOC staff are available via Zoom Monday – Friday from 9:00 AM – 12:00 PM and 1:00 PM – 4:00 PM.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The link to the Virtual Help Desk will also be available on the
<a href="https://engineering.osu.edu/business-operations-center">BOC website</a>.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please share with those in your area that may find this new resource / tool useful.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any questions or feedback once you start using the Help Desk, please don’t hesitate to reach out.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal">Elizabeth <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:13.5pt;background:white">
<span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#333333"><img border="0" width="223" height="45" style="width:2.3229in;height:.4687in" id="Picture_x0020_1" src="cid:image001.png@01DA97B9.04A09E30" alt="The Ohio State University"></span><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#333333"><br>
</span><b><span style="font-size:10.0pt;color:#BB0000;background:white">Elizabeth Cumpston</span></b><span style="font-size:10.0pt;color:#333333"> Director, Financial Operations<br>
</span><span style="font-size:10.0pt;color:#BB0000;background:white">College of Engineering</span><span style="font-size:10.0pt;color:#333333"><br>
290 Bevis Hall | 1080 Carmack Road Columbus, OH 43210<br>
</span><span style="font-size:10.0pt;font-family:Wingdings;color:black">(</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">
</span><span style="font-size:10.0pt;color:black">614.292.1043</span><span style="font-size:10.0pt;color:#595959">
</span><span style="font-size:10.0pt;color:gray">|</span><span style="font-size:10.0pt;font-family:Wingdings;color:#404040">*</span><span style="font-size:10.0pt;color:#404040">
</span><span style="font-size:10.0pt;color:#1F497D"><a href="mailto:cumpston.3@osu.edu">cumpston.3@osu.edu</a>
</span><span style="font-size:10.0pt;color:#BB0000;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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