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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Well, we're 4 weeks into the semester and we've had our first midterm. It's certainly<br>
been quick being summer. Read the following if you need a laugh, and who doesn't.<br>
<br>
A few years ago, I was looking at a page at a web site (Tutorvista) covering acid-base titrations.<br>
I found a number of mistakes, on the first page or two alone. A "chat" window opened asking<br>
if I needed help. The following is a copy of the "conversation". I'm "guest" in red and "their"<br>
responses are in blue. I put "their" in quotes because I believe it was a "bot" responding with<br>
automated responses. Either that or it really wasn't someone you would want answering<br>
your questions.<br>
<br>
Note, I even identified myself as "Dr." Robert Zellmer so they would realize I wasn't a student.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">It then asked which grade and subject for which I needed help, after identifying myself and<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">telling them I’m a Senior Lecturer at THEE Ohio State University.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><br>
Initially their responses came w/in a few seconds of me sending my info but then lengthened<br>
when it didn't know quite how to respond. I even asked a nonsensical question and it took<br>
quite awhile to answer telling me to call. I continued on since they check these files, hoping<br>
someone might contact me but they never did.<br>
<br>
I found it somewhat amusing at the time but troublesome as well. I thought you could maybe<br>
use a laugh while studying.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Keep this in mind when you attempt to get help from the internet. Buyer beware.<br>
<br>
Dr. Zellmer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:green">Welcome to TUTORVISTA !<br>
Type your question in chat window below.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:51:55 PM ] Guest : I'm looking at your site about acid-base titrations and there are several errors. Just so you know I'm a Senior Lecturer<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">in Chemistry at The Ohio State University. Who should I contact about the errors on this page, and there are many?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:51:57 PM ] Acad Coordinator : Hello, I am your Academic Counselor and will help you. May I please know your name?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:52:43 PM ] Guest : Dr. Robert Zellmer<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:52:46 PM ] Acad Coordinator : Which grade and subject are you looking for help in?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:53:36 PM ] : I don't need help. I'm a senior lecturer in Chemistry at Ohio State University and have been teaching for 24 years. I don't think<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">you read my initial message.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:53:40 PM ] Acad Coordinator : Do you need help with your Homework or help with a Test?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:54:33 PM ] : I'm eating spaghetti right now.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:55:26 PM ] : Do you not know how to respond now?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:56:10 PM ] : Are you still there?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:56:31 PM ] Acad Coordinator : You can call us on our toll free number 1-855-666-7440<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:56:48 PM ] : And they will help you further .<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 11:57:57 PM ] Guest : I don't need help. I'm trying to help your site correct many errors you have on your acid-base titration help page. Perhaps<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">your staff can contact me at the Ohio State University so they can fix the errors on your site.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:58:18 PM ] Acad Coordinator : Thank you.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0033CC">[ 11:58:51 PM ] : We will look into that. and take those wrong equations down from our website.<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">[ 12:01:58 AM ] Guest : It is not just equations. Actually, I didn't even get that far. There were too many errors on the first page alone for me to<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">continue. When I saw someone trying to chat I decided to let you know there were problems. The problems are so extensive and bad I can't<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">imagine telling anyone of your site. I just thought someone might want to know what the problems are. Thanks for your time. If anyone is truly<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#FF6600">interested in fixing things it would be very easy for you to contact me.<o:p></o:p></span></b></p>
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