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<p class="MsoNormal">I’ve received a couple of e-mails from people who took 1210 last semester or 1220 (and retaking)<o:p></o:p></p>
<p class="MsoNormal">about getting access through the MyLab link. Here’s what I got from the publisher’s campus rep.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">What about students retaking the course?
</span></b><span style="font-size:12.0pt;color:black">Students who took a course in the past and paid full<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">price for MasteringChemistry for Chemistry: The Central Science 14e may opt out of the Carmenbooks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">fee as their subscription will still be good. These students may need to visit our Pearson Virtual Office<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hours (more details to come on office hours) for a replacement code.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">The office hours are via Zoom. If you go to our Carmen Home page there’s the following link.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">“To troubleshoot "MyLab and Mastering" problems, click
<span class="instructurefileholder"><b><a href="https://osu.instructure.com/courses/86506/files/22610667/download?wrap=1" title="Pearson MyLab_Mastering_FAQ_Fall2020_OSU.pdf"><span style="color:black">here</span></a>”<o:p></o:p></b></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black">Go to the last page. You’ll see their hours and the Zoom link. Unfortunately they don’t have hours on<o:p></o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black">the weekend.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black">I’ve e-mailed the rep to see if he can’t help us out sooner.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black">Okay, back to doing lecture videos.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span class="instructurefileholder"><span style="color:black">Dr. Zellmer</span></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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