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If you're having a problem with Mastering this is probably why.
It's<br>
down.<br>
<br>
Dr. Zellmer<br>
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style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif">All,</font></span></p>
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style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif">We apologize
for the issue that began at approximately Thursday,
August 22, 2019, 12:30 p.m. ET. Because of this issue,
you and your students may be experiencing slowness or
seeing error messages when trying to access content in
your Modified Mastering or MyLab courses. We understand
the frustration this has caused during this important
time of year when students are starting new courses.</font></span></p>
<p class="MsoNormal" style="margin:0in 0in
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style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif"> </font></span></p>
<p class="MsoNormal" style="margin:0in 0in
0.0001pt;font-family:Arial,Helvetica,sans-serif;line-height:14.95px"><span
style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif">Our technology
and support teams assembled immediately and are
troubleshooting the cause of the issue in order to
restore full functionality.</font></span></p>
<p class="MsoNormal" style="margin:0in 0in
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style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif"> </font></span></p>
<p class="MsoNormal" style="margin:0in 0in
0.0001pt;font-family:Arial,Helvetica,sans-serif;line-height:14.95px"><span
style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif">Throughout the
incident, we are posting updates to our <u><span
style="color:rgb(17,85,204)"><a
href="https://status.pearson.com/#/home"
target="_blank" moz-do-not-send="true">Pearson
System Status site</a></span></u>, and Twitter
handle,<a href="https://twitter.com/PearsonSupport"
target="_blank" moz-do-not-send="true"><span
style="color:rgb(34,34,34);text-decoration-line:none"> </span></a><u><span
style="color:rgb(17,85,204)"><a
href="https://twitter.com/PearsonSupport"
target="_blank" moz-do-not-send="true">@PearsonSupport</a></span></u> to
let you know the status of the issue.</font></span></p>
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lang="EN"><font face="verdana, sans-serif"> </font></span></p>
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style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif">Please let me
know if you have any questions or concerns.</font></span></p>
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lang="EN"><font face="verdana, sans-serif"> </font></span></p>
<p class="MsoNormal" style="margin:0in 0in
0.0001pt;font-family:Arial,Helvetica,sans-serif;line-height:14.95px"><span
style="line-height:14.95px;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial"
lang="EN"><font face="verdana, sans-serif">Thank you for
your continued partnership.</font></span></p>
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