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I'm not sure if I've mentioned this before. MC will be down
starting tomorrow,<br>
Sat, at 1 AM (after midnight tonight), until 9 AM tomorrow, Sat.,
morning.<br>
<br>
Dr. Zellmer<br>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Subject:
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<td>NOTICE: February 16, 2019, Pearson Scheduled Downtime</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Date: </th>
<td>Fri, 8 Feb 2019 14:42:35 -0500</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">From: </th>
<td>McHenry, Ryan <a class="moz-txt-link-rfc2396E" href="mailto:ryan.mchenry@pearson.com"><ryan.mchenry@pearson.com></a></td>
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<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:rgb(0,0,0);font-family:"Open Sans";font-size:11pt;white-space:pre-wrap">As a valued partner, I want to alert you as early as possible about scheduled maintenance downtimes so you can manage your assignments and tests around them.</span><br>
</p>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Saturday, February 16, 2019</span><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">, is the next date for a planned downtime. We’re updating several systems to improve stability and performance. </span></p>
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<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Here are details:</span></p>
<br>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">February 16, 2019</span></p>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Start: Saturday, February 16, 2019, 1:00 a.m. ET </span></p>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">End: Saturday, February 16, 2019, 9:00 a.m. ET </span></p>
<br>
<ul style="margin-top:0pt;margin-bottom:0pt">
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Revel: </span><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">You and your students will be able to access your Revel courses, but will be unable to access any assignments that utilize assessments with multiple choice questions. If you or your students try to access these types of assignments you’ll receive an error message. You’ll also not be able to view assignment results. The Revel maintenance will be from 1:00 to 4:00 a.m. ET. It will not last the full eight hours. </span></p></li>
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">MyLab and Mastering</span><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:11pt;font-family:"Open Sans";font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">including those integrated with Blackboard, Brightspace by D2L, Canvas, or Moodle: You and your students </span><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">will be able to sign in to MyLab or Mastering, but will be unable to access your courses. </span><span style="font-size:11pt;font-family:"Open Sans";color:rgb(51,51,51);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">The course create, update, register, and enroll functions will be available but will not process until the maintenance has concluded. </span><span style="font-size:11pt;font-family:"Open Sans";font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Grade Sync functionality will be queued so no data will be lost.</span></p></li>
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Standalone Pegasus-based MyLabs</span><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">(humanities & social sciences, world languages, IT, and careers & nursing): You and your students</span><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> will be able to access your MyLab courses, but may experience intermittent connectivity issues during the maintenance window. </span></p></li>
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Pearson Learning Studio</span><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">: </span><span style="font-size:11pt;font-family:"Open Sans";font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">You and your students </span><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">will be unable to sign in to Learning Studio. You’ll see a splash page appear explaining the maintenance when you or your students attempt to sign in.</span></p></li>
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">MyLabsPlus</span><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">: </span><span style="font-size:11pt;font-family:"Open Sans";font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">You and your students </span><span style="font-size:11pt;font-family:"Open Sans";background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">will be unable to log in to MyLabsPlus. You’ll see a splash page appear explaining the maintenance when you or your students attempt to sign in.</span></p></li>
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:"Open Sans";color:rgb(51,51,51);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Pearson Writer</span><span style="font-size:11pt;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">:</span><span style="font-size:11pt;color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:11pt;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">You and your students will be unable to sign in to Pearson Writer. If you and your students try to access it through the website or through your Blackboard, Brightspace by D2L, Canvas, or Moodle, you’ll see a splash page notifying you of the maintenance being performed. </span></p></li>
<li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">MyEnglishLab</span><span style="font-size:11pt;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">: </span><span style="font-size:11pt;background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">You and your students will be unable to sign in to MyEnglishLab. You’ll see a splash page appear explaining the maintenance when you or your students attempt to sign in.</span></p></li>
</ul>
<br>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">We will post in-product messages 72 hours prior to the February 16th event. However, if you’ve integrated with Blackboard, Brightspace by D2L, Canvas, or Moodle students will not see these alerts, and we ask you to </span><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">please relay this message to them</span><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">.</span></p>
<br>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Messages will also be posted to Twitter, </span><a
href="https://twitter.com/PearsonSupport"
style="text-decoration-line:none" moz-do-not-send="true"><span style="font-size:11pt;font-family:"Open Sans";font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">@PearsonSupport</span></a><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">, and on our </span><a
href="https://support.pearson.com/getsupport/s/"
style="text-decoration-line:none" moz-do-not-send="true"><span style="font-size:11pt;font-family:"Open Sans";font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">Pearson Support webpage</span></a><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">.</span></p>
<br>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Please let me know if you have any questions or concerns. </span></p>
<br>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Thank you for your continued partnership.</span></p>
<br>
<br>
<p dir="ltr"
style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Open Sans";color:rgb(0,0,0);background-color:transparent;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Sincerely, </span></p>
</span><br class="gmail-Apple-interchange-newline">
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-- <br>
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data-smartmail="gmail_signature">
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<p><span style="font-size:10pt"><font face="verdana,
sans-serif">Sincerely</font></span><span
style="font-size:10pt;font-family:Arial">,</span><br>
</p>
<p><span style="font-size:10.0pt;font-family:Arial"> </span></p>
<p><b><span
style="font-size:10.0pt;font-family:Verdana;color:#364395">Ryan
McHenry</span></b><br>
<span style="font-size:10.0pt;font-family:Verdana">Learning
Consultant</span></p>
<p><span
style="font-size:10.0pt;font-family:Verdana">Math
& Science </span></p>
<p><span style="font-family:Verdana;font-size:10pt">Higher
Education</span></p>
<p><span
style="font-size:10.0pt;font-family:Verdana">
T: 614-551-7506<br>
<br>
<b><span style="color:#364395">Pearson </span></b></span></p>
<span
style="font-size:10.0pt;font-family:Verdana;color:#364395">Always
Learning<br>
Learn more at <a href="http://www.pearson.com"
target="_blank" moz-do-not-send="true">www.pearson.com<br>
</a></span><br>
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